New Branch in Alconbury, Cambridgeshire
17 May 2011
PE Generators now have a location situated on
the well known logistical hub found in East Anglia/ East Midlands,
Alconbury (Cambridgeshire).
The move came after management decided that it was vital to
acquire extra space in order to handle the increase in the
businesses generator hires and generator
sales. PE Generators new facility is located beside the
A1/ A14 interchange, improving the access for PE Generator vehicles
which transport equipment across the country. The move has also
enabled the company to continue providing professional and friendly
customer service whilst improving logistical efficiency. PE
Generators new 3 acre facility in
Alconbury is the 5th location in
the UK where the company's generator equipment and services can be
found, further adding to our nationwide
coverage.
Important changes in the company's strategy have been
implemented at Alconbury (Cambridgeshire) starting with the new
centralised service desk which allows enquiries to be better
organised, monitored closely and dealt with in an efficient manner.
PE Generators aim to improve the speed that phones are answered
whilst ensuring every customers needs are attended to, whether it
is for the rental of generators or the sale of generators. The
enquiries process is a much quicker, straight forward and
less time consuming experience for customers. There are
several more notable changes due to the new size and layout: more
storage space for lorries; increased capacity for storing parts;
all departments work in close proximity to each other and there is
a more spacious workspace.
Craig Hawtin, General Sales Manager, expressed his delight over
the new premises, "the new premises has further boosted
everyone's morale, provides an ideal platform to grow our business
and aids communication channels through a more centralised
facility."
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